Survival Blocks - Terms of Service

Welcome to Survival Blocks! We're excited to have you join our Discord community and Minecraft network. To ensure a safe, fair, and enjoyable experience for everyone, please read and agree to the following Terms of Service. By participating in our Discord community or playing on our Minecraft servers (including our PvP and Survival servers), you agree to abide by these terms.

1. General Conduct

• Respect and Courtesy: Treat all members and staff with respect. Harassment, hate speech, discrimination, doxxing, or any form of offensive behavior will not be tolerated.
• No Spamming or Advertising: Do not spam chat channels, private messages, or server features. Unsolicited advertising for other communities, servers, or commercial products is prohibited.
• Appropriate Content: Keep all shared content (text, images, links, etc.) safe for work and family-friendly. Explicit, obscene, or illegal content is strictly forbidden.
• No Exploiting or Cheating: Any form of exploiting glitches, bugs, or using unauthorized modifications (hacks, cheats, etc.) on our Minecraft servers is prohibited. This includes but is not limited to unfair advantages in gameplay, item duplication, or bypassing server security measures.
• Accountability: You are responsible for your own account and any actions taken under it. Keep your login information secure.
• Following Staff Instructions: Our staff members are here to help and maintain order. Please follow their instructions and decisions. Arguing with staff in public channels is discouraged; address concerns respectfully through private messages.

2. Discord Community Guidelines

• Discord's Terms of Service: All users must comply with Discord's official Terms of Service (https://discord.com/terms).
• Channel Usage: Use Discord channels for their intended purpose. For example, general chat belongs in general channels, and support requests in support channels.
• Voice Chat Etiquette: When using voice channels, be mindful of background noise and use push-to-talk if necessary. Avoid excessive screaming or disruptive audio.

3. Minecraft Network Rules

• Minecraft End User License Agreement (EULA): All players must adhere to the Minecraft EULA (https://www.minecraft.net/eula). This means that our server complies with all commercial guidelines set forth by Mojang.
• Griefing and Raiding: On our Survival server, griefing (destroying other players' builds without permission) and unwarranted raiding are prohibited outside of designated PvP areas. Respect other players' creations.
• PvP Server Rules: On our PvP server, expect combat and competition. However, rules regarding cheating, exploits, and hate speech still apply.
• Fair Play: We strive for a fair gameplay environment. Any attempt to gain an unfair advantage through illicit means will result in penalties.

4. Webstore Terms

• Returns & Refunds: All purchases made in our webstore are final and pertain to digital content; therefore, they are non-refundable and cannot be revoked.
• Purchase Duration: Unless specified as a seasonal item, you are entitled to the benefits of your purchase for a minimum of 30 days. Seasonal items are valid for the duration of the specific season and will expire once that season ends.
• Account Sanctions: Making a purchase does not grant immunity from bans, mutes, or similar disciplinary actions. If your account is banned, the 30-day term for your purchase benefits will be forfeited.
• Age Restriction: You must be at least 18 years old to purchase products from our webstore, or have explicit permission from a parent or guardian.
• Pricing: The price of products is set by us and is as displayed in the webstore at the time you place your order. We may change prices from time to time, but such changes will not affect orders you have already placed and that we have accepted. All prices for virtual in-game accessories in our webstore are in Euros (€) and include VAT, unless otherwise stated. Please note that a €0.29 transaction fee applies to all virtual in-game accessory purchases. Payment processing for products purchased in our webstore is handled by us and our external payment processors.
• Rank Benefits: The advantages and perks associated with ranks may be subject to change over time and are not considered definitive.

5. Data Collection and Usage

• We may collect and use certain information to operate and improve our services. This includes, but is not limited to, in-game data (such as playtime, purchases, and in-game actions), Discord user IDs, and webstore purchase history.
• This information is primarily used for server management, providing support, enhancing user experience, and enforcing our rules. We will not share your personal information with third parties without your explicit consent, except where required by law.¹

6. Staying Informed

• Rule Updates: The most accurate and up-to-date version of our rules will always be maintained in our Discord community (discord.gg/survivalblocks). While rules may also be present on our website (www.survivalblocks.com), the Discord server should be considered the primary source for the latest information. We highly recommend all members regularly check our Discord server for any updates to rules or other important announcements. We may also update information and features within our Discord server frequently.

7. Contact & Support

• Website: www.survivalblocks.com
• Discord: discord.gg/survivalblocks
• Store: store.survivalblocks.com
• For support or inquiries, please contact us at [email protected] or create a ticket in our Discord server.

8. Enforcement

• Moderation: Our staff reserves the right to moderate content and behavior at their discretion. This includes, but is not limited to, issuing warnings, temporary mutes/bans, permanent mutes/bans, or removal from the community/server.
• Violation Severity: The severity of the punishment will depend on the nature and frequency of the violation.
• Appeals: If you believe you have been unfairly penalized, you may appeal the decision by contacting staff privately through designated channels.

9. Disclaimer

• Survival Blocks is not responsible for any loss of in-game items, data, or progress due to server issues, glitches, or player error.
• These Terms of Service may be updated at any time without prior notice. It is your responsibility to review them periodically. Continued use of our services constitutes acceptance of any changes.²

By joining Survival Blocks, you acknowledge that you have read, understood, and agree to these Terms of Service. We hope you have a fantastic time in our community!